We stand for
Our core values intertwine with everything we do and shape how we conduct business, interact with our customers, and support one another.
Innovation in Design & Function
Instead of following fast fashion trends and compromising quality for profit, we focus on timeless design, function, innovation, and durability.
Embracing reliability as a core value is easy. Living it requires constant work. To us, reliability means dependability, loyalty, trustworthiness, and authenticity, which we always strive to achieve.
We work closely with our customers to build strong relationships based on trust and loyalty.
We want to be a leading example in our industry, so we hold ourselves accountable and always act in the best interests of our customers, our team, our environment, and our community.
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Unfortunately, no. We do not have our own online store, but most well-assorted dealers carry our products. Check if we have a distributor in your region and if they, in turn, supply your local bike store.
Contact the store where you purchased the product (do not forget your receipt). The retailer deals with the claim and contacts our customer support.
I want to replace my AtranVelo carrier/rack, but I cannot find the exact model on your website, what do I do?
If you cannot find your current carrier on our website, it is either an outdated product, a custom-built model, or it can only be bought by the bicycle manufacturer (OEM). Please contact the store where you purchased your bike or the bicycle brand directly.